Categoria: great stuff

You and your team will eventually end up in a situation with long running pressure – either an unexpected incident, project risk being more damaging than expected or something else. How to lead your team through that time?

Source: Tips on managing team with long running pressure or incident | Engineering Manager

Ability to take ownership is critical for your career and is a major step between junior and senior role. See how to look for high-impact ownership for engineers.

Source: Ownership explained for Engineers and Managers | Engineering Manager

The Pygmalion effect, or Rosenthal effect, is what psychologists consider a form of ‘self-fulfilling prophecy’. It is a theory showing that people will often end up behaving in the way that others had expected them to when the subject has been repeatedly exposed those the others expectations about them. This effect can have both positive and negative outcomes. This is an introduction to the seminal study by Robert Rosenthal that shows this phenomenon.”CIROF”1. ‘Climate’ factor2. ‘Input’ factor3. ‘Response Opportunity’4. ‘Feedback’

the Japanese art of repairing broken pottery by mending the areas of breakage with lacquer dusted or mixed with powdered gold, silver, or platinum, a method similar to the maki-e technique.[2][3][4] As a philosophy, it treats breakage and repair as part of the history of an object, rather than something to disguise.[5]

Source: Kintsugi – Wikipedia

The ChecklistFor an average incident, there are quite a few steps to managing an incident and much of it is typically handled on an ad-hoc basis by a human. Let’s enumerate them:Declare an Incident — There are many different entry points to a potential incident: automated alerts, an internal notification, or an external notification.Determine Incident Commander — Determining the sole individual responsible for driving a particular incident to resolution based on the incident source, type, and priority.Create Communication Channels — Communication during incidents is key. Establishing dedicated and standardized channels for communication prevents the creation of communication silos.Create Incident Document — The central document responsible for containing up-to-date incident information, including a description of the incident, links to resources, rough notes from in-person meetings, open questions, action items, and timeline information.Engage Individual Resources — An incident commander will not be able to resolve an incident by themselves, they must identify and engage additional resources within the organization to help them.Orient Individual Resources — Engaging additional resources is not enough, the Incident Commander needs to orient these resources to the situation at hand.Notify Key Stakeholders — For any given incident, key stakeholders not directly involved in resolving the incident need to be made aware of the incident.Drive Incident to Resolution — The actual resolution of the incident, creating tasks, asking questions, and tracking answers. Making note of key learnings to be addressed after resolution.Perform Post Incident Review (PIR) — Review how the incident process was performed, tracking actions to be performed after the incident, and driving learning through structuring informal knowledge.

Source: Introducing Dispatch – Netflix TechBlog

https://www.youtube.com/watch?v=54XLXg4fYsc

This interactive charts the new confirmed cases of COVID-19 in the past week vs. the total confirmed cases to date. When plotted in this way, exponential growth is represented as a straight line that slopes upwards. Notice that almost all countries follow a very similar path of exponential growth. We’re all in this together.

Source: Covid Trends